Contact
One address for everything: data corrections, API access, advertising and press. Replies usually come within one business day.
Email
This address is monitored during US daytime hours. During a national ground stop, data corrections are prioritised.
What to include
- Data correction: airport code, the timestamp shown on the page, what the FAA advisory says, and a screenshot if possible.
- API access: company, intended use, expected request volume, and whether you need history.
- Advertising: placement you are interested in and the site or brand you represent.
- Press: outlet, deadline and the specific data point you need. Dataset access is free for editorial use with attribution.
What we cannot do
We cannot rebook flights, issue refunds, confirm gate assignments or intervene with an airline. Those requests belong with the airline or the regulator.
For refunds, see the compensation checker. For a formal complaint against an airline, contact the US DOT Office of Aviation Consumer Protection or the EU national enforcement body for your departure country.